Job Overview:

Nexgen is currently seeking Water Treatment Lead Appointment Generators to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.  Our Appointment Generators act as Brand Ambassadors at our partner businesses by answering customer questions about our products and services and then encouraging them to schedule appointment for estimates of these services.  The ideal candidate for this role will enjoy engaging people in conversation and be driven by commission and incentives.

Retail Store Locations (Openings available at these stores):

• Woodland Hills
• Inglewood
• Norwalk
• Midcity
• Torrance
• West Torrance
• Hawthorne
• Central Long Beach

What’s In It For Me?

• Base hourly rate $20/hour plus commission!
• Health, Vision and Dental plans for you and your family
• 401K Retirement Plan with company match
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

NexGen Air Conditioning, Heating and Plumbing started 15 years ago looking to make an impact on the Home Service industry by paying close attention to detail, having a strong commitment to our values and a belief that the best way we can serve our customers is by giving back to our community. We've grown to 10 locations across Southern California, with headquarters in Anaheim, servicing customers every day and continuing to grow into the industry standard for all things HVAC and Plumbing. Making service to others our priority, we constantly develop our skills and experience to efficiently and professionally deliver unbeatable service at competitive prices. Our quality service starts with quality professionals. Following the golden rule, we understand that we have to take care of our own before we can take care of our customers properly.

Key Responsibilities:

• Present a professional appearance that supports and enhances the company’s business image with Home Depot, Lowes and Costco.
• Maintain and utilize the HVAC and Water Treatment Kiosk / Display / End Cap within retail stores to communicate the benefits of purchasing Heating, Cooling, and Water Treatment products and services. 
• Initiate communication with prospective customers during their shopping experience in the store.
• Proactively greet customers, engage in informative/investigative conversation, qualify potential purchasers, and schedule a sales appointment for Heating, Cooling, and Water Treatment services.
• Build and maintain relationships with Home Depot, Lowes and Costco store associates and key management personnel by interacting with them while working in the store.
• Educate and build awareness about the HVAC and Water Treatment Program for Home Depot, Lowes and Costco customers and store employees.
• Achieve specified program KPIs and goals.
• Attend required meetings and training courses.

Qualifications:

• A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated.
• Ability to manage personal emotions when faced with rejection.
• Present positive and optimistic attitude.
• Must be a self-starter with a result driven disposition.
• Active listener able to ask open-ended discovery questions to potential customers.
• Intuitive ability to measure interest of customers.
• Must be Detail oriented with good time management skills.
• Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
• Ability to stand and/or walk for 4-8 hours at a time.
• Ability to use a smart phone utilizing apps, email and text.
• Ability to work weekends.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.